T1 broadband service from Covad
 

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Bonded T1 3.0 Broadband Service

Highest-level performance and reliability

Covad Bonded T1 delivers the heavy lifting your mission-critical applications demand. Covad harnesses the power of two full T1 lines, bonding them together into one affordable, seamless connection to deliver 3.0 Mbps of symmetrical speed. Covad Bonded T1 is backed by industry-leading service level agreements and a 24/7 dedicated support team to help ensure you get the uptime and reliability you expect.

Two industry-standard 1.5 Mbps DS1 loops are bonded together to deliver ultra-fast 3.0 Mbps of symmetrical bandwidth working together as a single unified connection. Whether your business depends on e-commerce, online data storage, CRM applications and corporate intranets and extranets or other demanding applications, Covad Bonded T1 provides the muscle.

  • Eliminates the wasted bandwidth and expense of moving to a fractional DS3 connection; significant cost savings over using two separate T1s.
  • Priority routing on Covad's network, with 99.99% monthly uptime service level agreement, with credits for missed targets.
  • Dedicated T1 toll-free hotline manned with service experts available live 24x7x365.
  • Choose one external IP address with network address translation, or five fixed IP addresses.
  • Single set of IP addresses rather than two sets for each T1, allowing for simple configuration and management—no need to implement load balancing over two separate T1s.
  • Backed by industry-leading SLAs for installation, repair and network performance.
  • Free professional installation (limited time offer).
  • 30-day no-risk satisfaction guarantee.

Pricing

One, Two and Three-Year Contracts Order Bonded T1 (TeleXtend) 3.0 Mbps¹
Monthly Recurring Charges For pricing in your area: Check availability
Non-recurring Charges Cisco 1841 $1599
Installation $450 FREE
Rebates None required—Save instantly!
¹ Upload/download speeds. Service not available in all areas or to all locations.


Additional Information
Included email and Web space—15 emails on the Covad domain (YourName@covad.net) and 15 MB of Web space on the Covad domain (home.covad.net/YourName). Optional services available. details
Professional installation—A Covad technician will install service and ensure that everything is up and running before leaving.
Phone line requirements—None.
Account management—SMART account management tool lets you easily access account and billing data over the Web.
Dial-up service—Covad offers 10 hours/month national 56K dial-up service*; additional time billed at $1.50/hour.
IP addressing—Standard with one of two options: NAT (one external IP address and 254 usable private) or five static Internet IP addresses. details
* Customer responsible for all toll charges related to dial-up access.


Email and Web Hosting Services

Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service. If you are already a Covad customer, go to SMART Account Manager and click the "Getting Started" link in the navigation bar to register your domain and order your hosting plan.

Four Plans to Choose from Business-Class Email Basic Web Hosting Enhanced Web Hosting Premium Web Hosting
Number of business-class email accounts 10 30 40 60
Storage per email account 100 MB 100 MB 100 MB 100 MB
Website storage n/a 1 GB 2 GB 4 GB
Data transfer/month n/a 60 GB 100 GB 200 GB
Learn More Add to Order Add to Order Add to Order Add to Order
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Customer Support

  • Specialized T1 service team available 24x7x365
  • Easy online account management through Covad's SMART account management tool
  • Email-based support
  • Live domestic phone support
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Service Level Agreements

At Covad, we stand behind our promise of uncompromising quality by providing service level agreements (SLAs) on our business-class services. Our SLAs mean that you can focus on your business, not your Internet connection.

  • Fast installation time—If Covad does not install your order within 30 calendar days of placing your order, you are eligible for a credit equal to 50% of your first month's service fees.
  • Service availability—We target monthly service availability of 99.99%. You will be eligible for a credit equal to one day of service for every hour of downtime beyond our target.
  • Time to repair—In the event of a service outage, we will restore your service within 4 hours. If we do not, you will be eligible for a credit equal to 10% of your monthly service fees.
  • Network delivery—Each month, Covad targets to deliver successfully 99.9% of all data packets sent from your location. If we miss this target in a given calendar month, you will be eligible for a credit of up to 10% of your monthly service fee.
  • Network delay—Covad targets to deliver all messages sent from your location to a Covad-designated test point in a monthly average of 110 milliseconds for the round trip. You are eligible for a credit of up to 10% of your monthly service fees if we do not meet this monthly target.

Read the complete detail of the Service Level Agreement in the Covad Customer Policies (pdf) document. Customer is responsible for requesting credits.

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Thirty Day Satisfaction Guarantee

Order Bonded T1 Internet service and try it for 30 days.

If not fully satisfied, all installation, equipment, and monthly service fees will be refunded and service agreement will be discontinued without further obligation.²

Please review the Covad Customer Policies (pdf) document for details.

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Equipment

Covad supports multiple customer premises equipment (CPE) required to connect your network to the T1 line. You can either purchase the standard equipment provided by Covad or arrange for your own equipment.

Routers provided by Covad:

Cisco 1841 T1 Router (Datasheet) (pdf)
The Cisco 1841 T1 Router has a modular design with one T1 CSU/DSU, one available WAN interface slot, and two autosensing 10/100 Fast Ethernet ports. The Cisco 1841 router is designed for secure data connectivity and offers more than a fivefold performance increase over the 1700 series routers plus integrated hardware-based VPN encryption. The Cisco 1841 is designed for high-speed business-class performance and also includes Inter-virtual LAN (VLAN), firewall option, and support for EIGRP and OSPF advanced routing protocols.

Note:  You must have 10Base-T (Ethernet) network cards installed and working prior to arrival of the Covad technician. Covad does not install network cards during the installation process.

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IP Addressing

Select from the following standard IP options:

  • NAT (one external IP address and 254 usable private - easiest to set up)
  • Five static IP addresses

For an extra monthly fee, additional IP addresses are available:

Usable IPs Monthly Fee Setup Fee
1 w/ NAT, 254 usable private IP addresses included included
5 included included
13 $10 included
29 $15 included
61 $20 included
125 $25 included
253 $50 included

Covad Bonded T1 Frequently Asked Questions

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