Contact Covad

Contact Covad by Phone or Email

To Order New Service

Please use the following contact information to purchase new Covad voice (VoIP), DSL, or T1 services:

Broadband Services (DSL and T1)	800-636-3500 (Mon-Fri 8 am - 8 pm Eastern time)	Check Availability & Pricing
Voice (VoIP) Services	800-631-4853 (Mon-Fri 7 am - 7 pm Eastern time)

Current Covad Customers

Please use the following contact information to upgrade or change existing service, ask about billing, or get technical support. Feel free to log in to the online SMART tool to update billing information, make a one-time payment, upgrade service or retrieve your DSL IP information.

Covad Broadband Customers

DSL Customers	888-642-6823 (24x7x365 support)
Enterprise DSL and T1 Customers	866-339-2887 (24x7x365 support)	covadt1support@covad.com
Existing customer moving service	888-642-6823 (24x7x365 support)

Covad ClearEdge Voice (VoIP) Customers
Please contact your company's system administrator for assistance with your phone, dashboard, and voicemail service. System administrators may wish to contact Covad for general VoIP assistance.

Covad ClearEdge Pro and Integrated Access	800-278-7114 (24x7x365 support)	voipsupport@covad.com
Covad ClearEdge Office	877-517-1883 (24x7x365 support)	covadtechsupport@covad.com

Covad Partner-Provided Services
For customers with Covad broadband or voice services provided by an authorized Covad partner, please contact your current service provider.

Email Covad

If you have a question and would like to email Covad, please fill out the brief form below, making sure to select the topic that best categorizes your question.